the TACT Quarterly eBulletin
July/Aug/Sept 2003 Vol. LVI No. 1
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Texas Association of College Teachers ~ TACT Rally for Higher Education
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President's Column
How TACT Works For You
by Dr. James Puckett, TACT President
“Reasons to Join TACT”
As the incoming President of TACT, I’d like to make several points.
Your membership in at least one professional organization dedicated to higher education faculty, as faculty - - not as engineers or economists or dentists or historians - - is the most important membership you can have, regardless of your academic discipline. You’d better believe that the majority of medical doctors belong to one organization, AMA, and as a result, they are a potent force.
Of your three choices of faculty organizations that serve higher education faculty in Texas, TACT is the largest in terms of members who teach at four-year public universities. Just check out our respective web sites and look at the number of active chapters at four-year public colleges for each organization. Also, despite the fact that TACT’s membership dues are low - - $90 - - we survive almost exclusively on those dues because our membership is large. We don’t have to charge $200 or $300 or $400 per member or receive subsidies from, nor become subordinate to, a national organization to make ends meet.
Not only is our membership the largest, but our members are almost exclusively from Texas four-year public institutions of higher education. A large percentage of one of the three organization’s members is from community colleges, meaning that the organization cannot (and did not) lobby against standardized core-curriculum, standardized field-of-study curricula, and community colleges offering B.A. degrees. One other organization does not have a lobbyist and has a large percentage of its membership in private universities, so its mission is not clearly and uniquely focused on Texas public four-year universities as is TACT’s. Promote TACT because it is the largest organization in terms of members from Texas four-year public universities, because it’s the right thing to do, and because public higher education in Texas is in privatization crisis.
That crisis translates into declining public funding and increasing reliance on corporate ideas and ideals. Articles in past TACT e-Bulletins have documented serious problems in academic freedom and tenure and in intellectual property and distance education that stem from this corporate mentality. In the current TACT e-Bulletin, Jeremy Curtoys [Efficiency or Effectiveness: A Challenge to Colleges And Universities In Texas] documents his case that higher education should be “effective” and not necessarily “mechanically efficient” as most corporations define it and as many Texas politicians seem to desire. For education to be maximally effective, students must have appropriate class sizes and the course offerings that their professors deem appropriate, so in the coming biennium TACT will be addressing the increase in class size minimums on many campuses. For education to be maximally effective, students must have the channel of communication that they want, students preferring face-to-face over on-line instruction. For education to be maximally effective, students must have intrinsic motivation to become life-long learners and not be fixated on grades as promoted by new “B on time” legislation that promises zero-percent loans to students who graduate with a B average within four years. For education to be maximally effective, students must have motivated teachers, and not have faculty members' intrinsic motivation to teach damaged by introducing merit pay and then have their extrinsic motivation removed by going long stretches without merit pay. Many of these problems would not have emerged if Texas law had required that faculty be consulted as required by Arizona’s shared governance law. As an example of the kind of privatization that can occur, look at what has happened to Sam Houston State University’s faculty ID card, as documented by Frank Fair.
TACT is the only organization to have built up the political capital to lead the way out of this crisis. As just two examples of the influential leaders in the state that recognize the leadership of TACT and Chuck Hempstead, TACT’s Executive Director, look here and in the Executive Director’s Report. Over the last several years, TACT has been steadily building influence through diplomacy and by taking the high road, most recently passing HB 264 to help faculty hired since 1995 receive higher contributions to their optional retirement plans. When one considers TACT’s professional liability insurance program, its Academic Freedom Defense Fund, its success at lobbying, and its large membership, there is no doubt that TACT is the main player in the politics of higher education at four-year public universities in Texas. Spread the word that those who join TACT now ($90) and take TACT’s $1million liability insurance package ($49) will get free membership until November 2003.
The State of the University Teaching Profession in Texas: Intellectual Property and Distance Education
Copyright © by Jim Puckett
Few would argue that the quality of health care has improved as a result of its corporatization through HMOs and drug companies. Patients are often limited in their choice of doctors. Doctors’ hands are often tied in recommending treatments for patients. Drug prices are manipulated so that people find it cheaper to buy their prescriptions in Canada or Mexico than at home. As in all enterprises applying the corporate model, the primary mission of significant parts of the health care system has become the maximization of profits, with the secondary mission being the maximization of patient health.
A similar corporatization of higher education is underway throughout the United States, and the corporatization is nowhere more apparent than in the areas of intellectual property and distance education.
Although at its best distance education may have the potential to bring quality higher education to those unable to access it otherwise, at its worst distance education has the potential to destroy the quality of higher education by serving as a vehicle for corporate interests. But before corporate-minded purveyors of distance education can control intellectual content on the Internet, they must first gain control over intellectual property rights.
Intellectual Property
There are probably dozens of universities across the nation trying to seize the rights to faculty members’ intellectual property, but in Texas it’s the Texas A&M University System. The A&M System appears to be trying to set legal precedents that may prove harmful to faculty and ultimately higher education not only in Texas but also across the nation. In its enthusiasm to keep tabs on faculty creativity in case there might be some profits, the A&M System states that “It is the responsibility of the creator to notify the System component of the initiation of Technology-Mediated Instruction” (17.02.02, Section 5.1). In fairness, it must be noted that the Texas legislature directed the Texas Higher Education Coordinating Board to develop a plan to implement distance learning, so the A&M System’s enthusiasm could be read as merely conforming to the spirit of the law. However, in other policies, the A&M System went much farther than the spirit of the law mandated.
Although the Copyright Act of the United States unambiguously gives complete copyright ownership to the creator of a work except in cases of work for hire, Texas A&M System policy declares that “If a faculty member retains title to copyright in teaching or course materials that are not works for hire ... such as class notes, curriculum guides and laboratory notebooks, the System and/or the System component shall retain a royalty-free right to use the materials for educational purposes” (section 5.1.1, System Policy 17.02.01). In other words, the A&M System maintains that a faculty member may own the material, but the System may use it royalty-free if it wants. One may be prompted to ask “of what use is a copyright if one does not control the royalty rights?” In any case, it violates copyright law, plainly and simply.
“Could this contradiction of the U.S. Copyright Act be a fluke” (one might charitably ask)? A&M System policy 17.02.02 (section 4.4.) states that “In all cases where Technology-Mediated Materials are deemed owned by faculty, in whole or in part, the component shall retain a license to use the Technology-Mediated Material for its own noncommercial educational purposes, without payment of royalties.” So the pattern is clear. Anywhere the A&M System thinks it might make large amounts of money, it claims the right to use faculty members’ intellectual property even while disingenuously saying that the faculty members still own the copyright.
Is it possible that A&M System administrators are unaware of the conflict with copyright law (one might optimistically ask)? The Texas A&M-Kingsville Faculty Senate sent A&M System Chancellor Graves two letters dated June 21, 2001, and May 6, 2002, stating that these policies violate the Copyright Act. Amazingly, Chancellor Graves answered “It is clearly stated in the work for hire doctrine that all work created by a System employee is owned by the System” (letter dated July 18, 2001).
The notion that faculty were hired to produce a specific product, which would be “work for hire,” runs counter to the historical fact that the vast majority of teachers choose whether they use lecture, Internet pages, discussion, cooperative education, service learning, or any of a variety of other teaching methods, and in many cases they even choose whether they will do most of their work as teachers, researchers, or service providers. The work-for-hire label fits few faculty members. Moreover, Chancellor Graves’ statement contradicts the A&M System’s own policy 17.02.01 (sec. 5.1.1), quoted above, which recognizes that some faculty works are not works for hire.
Apparently A&M System administrators hope that they will win the inevitable court challenges. Allen Martin, Past President of the Texas Association of College Teachers, and THE top nationally recognized expert on intellectual property and distance education, and Mark Smith, AAUP Director of Government Relations, have examined these policies and say that A&M is on very shaky ground. Allen Martin notes that “most every university in the country has adopted a modern policy (directly or indirectly modeled on the [University of Texas] policy) that grants copyright to the creator” (personal communication, 10/29/02). But all it takes is one university system to establish a legal precedent to the contrary, and if this issue is taken up in the courts, there can be no certainty about the outcome. In fact, the legal climate regarding intellectual property seems to be shifting in the big guys’ favor as Disney and other corporations push to retain ownership of copyrights for ever lengthening periods of time.
Distance Education is Being Pushed by Corporate Interests
Not only in intellectual property but also in distance education itself, the Texas A&M System is one of the entities taking the lead in corporatizing higher education with potentially detrimental implications. A&M System Policy states that “... each component will adopt a rule, guidelines and/or procedures governing, facilitating, and promoting distance education on its campus” [17.02.02, section 4; bold letter emphasis mine].
Why are some university systems so aggressively pursuing distance education? No other educational technique has ever been pushed so vigorously by the powers that be, not to mention with so little evidence of its effectiveness (more on that shortly).
One answer is that it placates the legislators who hold the purse-strings and who often are in the business of placating the corporations who hold the purse-strings. In the Fall of 2000, Ruth Flower, then AAUP’s Director of Government Relations, reported that $2.3-billion had already been spent by industry in distance learning and projected that by 2003 $18-billion would be spent (Fall, 2000, meetings of the Texas Council of Faculty Senates).
Whether this promotion of distance education is motivated by compliance with the spirit of legislators’ desires or corporate greed (not mutually exclusive), or concern for students without access to higher education (still not mutually exclusive, but getting warm), such promotion threatens to strip faculty of their traditional right to determine the best way to deliver course content and places such decisions in the hands of bureaucrats, thus threatening to ruin the quality of higher education.
Distance Education is Not Proven Effective and May Increase the Gaps
A major study of the effectiveness of distance education entitled “What’s the difference” by the Institute for Higher Education Policy (1999) stated that "Most of the research is based on anecdotal evidence offered by persons and institutions with vested interests in the techniques being evaluated or in the very programs they are evaluating.” The report concluded that “the research and literature reviewed for this paper indicate that the higher education community has a lot to learn regarding how, and in what ways, technology can enhance the teaching/learning process, particularly at a distance.”
Some better-designed and conducted studies since 1999 have not been encouraging. A study by professors at Michigan State University “found that students who took an economics course online didn't do as well as students who took the same course in a traditional classroom” (Chronicle of Higher Education, March 15, 2002).
The June 10, 2002, Chronicle of Higher Education reports another study by professors at Texas Tech University finding that students with high comprehension scores benefitted most from distance education, leaving disadvantaged students even further behind. Because distance education appears to differentially benefit the well-prepared and technologically-savvy student, it is not likely to help close the gaps in education level between minorities as championed by the Texas Higher Education Coordinating Board, and it may in fact mitigate toward increasing the gaps.
The Texas Tech study also found that even the better-prepared students did not like on-line instruction as well as traditional classroom instruction. This poses an interesting dilemma for the corporate-minded educator. According to the corporate model, aren’t students customers, and aren’t we supposed to cater to our customers’ likes and dislikes? What do corporate proxies advocate if the customers don’t like the product that is going to propel their corporate venture forward?
Of course, there are some studies with positive findings regarding distance education, but the preponderance of evidence seems to be that, conservatively and scientifically speaking, the educational effectiveness of distance education has not been proven.
Other Unintended Consequences
Not only is the educational effectiveness of distance education in serious doubt, but the promise of increased access is also highly suspect. The “What’s the difference” study found that analysis of distance education
“often does not take into account the high drop-out rates of distance-education courses -- itself an important issue for examination, the report says. Although proponents say a major benefit of distance education is that it increases students' access to education, the report notes that ‘if a substantial number of students fail to complete their courses, the notion of access becomes meaningless.’ ” (Chronicle of Higher Education, April 7, 1999).
And even if such access is achieved, other studies find that the effect of spending time on the Internet can itself be harmful to psychological health. In the American Psychologist (September, 1998), researchers at Carnegie Mellon University
“found that people who spend even a few hours a week online experience higher levels of depression and loneliness than they would have if they used the computer network less frequently. ... Those participants who were lonelier and more depressed at the start of the two-year study, as determined by a standard questionnaire administered to the subjects, were not more likely to use the Internet. Instead, Internet use itself appeared to cause a decline in psychological well-being, the researchers said. .... [the study] raises troubling questions about the nature of ‘virtual’ communication and the disembodied relationships that are often formed in the vacuum of cyberspace. ....” (New York Times News Service, 8/30/98).
Distance Education in Real Universities is Failing Economically
Perhaps partly as a result of such studies of questionable effectiveness and unintended consequences, but also because of the steep costs, universities outside Texas have begun to realize that the multi-billion-dollar distance-education gamble in which they and government entities invested had a cost-to-benefit ratio that was too high. The New York Times (May 2, 2002) reported that a number of virtual universities that were created by brick-and-mortar universities have been redesigned to include non-degree programs (E-Cornell) or abandoned altogether (California Virtual University, Virtual Temple, NYUOnline, and SUNY Buffalo’s E-MBA). Also, “African Virtual University has dropped plans to offer its own degree programs ...” (Chronicle of Higher Education, 5/2/02). Allen Martin, Past President of TACT, points out that the University of Maryland “sends the faculty to the students, live and for real. Maryland did try on-line courses but not for long” (meetings of AAUP, June, 2002). More recently, it was announced by Columbia University that its on-line learning program, Fathom, would be shut down (Chronicle of Higher Ed., 1/7/03).
Do these brick-and-mortar university failures spell the end of distance education? (Hint: billions of dollars have been invested by corporations.) Distance learning corporations such as University of Phoenix, which are not constrained by institutional mission statements to actually provide quality education, claim to be flourishing economically. One has to wonder, however, whether we can believe any financial reports of corporations in the wake of Enron and Worldcom, so it may be possible that distance education will fail also in the private sector.
However, those billions invested in distance education, some of it doubtless toward lobbying, seem to be paying off for corporations in another way. Professor David Noble, a visible critic of distance education, sees evidence that the military, through its $453-million online program eArmyU, as well as other government entities, will create and subsidize a market for distance education and thereby perpetuate something that might otherwise not flourish and survive on its own (Chronicle of Higher Education, January 18, 2002). For example, even while distance education has been faltering at well-endowed universities, Texas A&M-Kingsville recently obtained a federal grant of almost $1 million from FIPSE (Fund for Improvement in Post-Secondary Education) to create an infrastructure to support distance education and help create a market and respectability for distance education that corporations can then exploit.
Corporate-Style Distance Education Threatens Academic Freedom
However, David Noble’s main point was not the artificial subsidization of distance education. His main concern was that “distance education threatens the privacy of students and professors because online class discussions can be monitored in ways that are impossible in traditional classrooms” (Chronicle of Higher Education, January 18, 2002). Not only can universities monitor faculty, but they can control what is distributed at distance. In the September-October issue of the American Association of University Professors’ (AAUP) publication “Academe,” Professor Terry Meyers of Virginia reports that by state law he must obtain permission each time he downloads or transmits over the Internet any sexually suggestive nineteenth century Victorian poetry, which is his research specialty. In the August 9, 2002, Chronicle of Higher Education, it is reported that at the University of Southern Maine, after a distance education student complained about a professor’s remarks on a videotape, “the university administration set up the committee to study diversity issues related to distance learning and then make recommendations.” More recently, “the faculty union and administrators at Southern Maine are now debating that policy, among others, as part of a collective-bargaining negotiation” (Chronicle of Higher Education, October 18, 2002). This incident should be a wake-up call to all who value freedom of inquiry and freedom of expression.
Corporate-Style Distance Education Threatens to Dismantle Higher Education
Noble also fears that the involvement of the military in distance education will bring about, among other things, “uniformity, standardization, modularization, ... system compatibility, interchangeability ...” (Chronicle of Higher Education, January 18, 2002). In Texas, however, there was a campaign to standardize and modularize higher education long before the military began to take an interest. First, core curricula were standardized so that they could be transferred from any Texas community college or university to any other. Also, many individual courses were given statewide numbers so that they would transfer to any campus. Finally, the early portions of field-of-study curricula are in the process of being standardized so that they will transfer even from a community college to U.T. Austin, despite dramatic differences in these institutions’ missions. This standardization would facilitate the trading of distance education courses across the state, treating courses and faculty like interchangeable widgets in a factory.
Just as frightening, Ruth Flower, AAUP’s past Director of Government Relations, stated that according to the new paradigm that industry is trying to sell, faculty in higher education will no longer be referred to as professors but as “content providers,” and instead of higher education, they will work in the “knowledge services sector” of the economy (Fall, 2000, meetings of the Texas Council of Faculty Senates). In this corporate vision, faculty would no longer be needed to “bundle” such components of education as background research, planning of lectures, presentation of lectures, interactive feedback, and assessment of student learning. Instead, these components would be “unbundled,” with each component being provided by a different person. Thus, a professional actor might deliver the lines over a non-interactive medium, and students would never get a chance to dialogue with professors actively doing research in their disciplines.
What purveyors of distance learning are hoping, despite the evidence from Columbia and other universities, is that distance education will provide economy of scale. Most professors’ positions could be eliminated, as there would need to be only one introductory course in the entire state for each discipline, delivered at distance. Never mind the lack of learning effectiveness and the emotional and intellectual isolation encouraged upon students.
What Can We Do to Stop Corporate Takeover of Teaching Methods?
To save itself, higher education must move in positive directions that reflect academically driven, not corporately driven, concerns. Such an example is service learning, already endorsed by Campus Compact, a national coalition of 860 college and university presidents (see Texas Campus Compact). Service learning integrates community service with academic instruction so that students can learn how concepts in the classroom apply to the real world.
Another academically-driven alternative is cooperative learning, “a successful teaching strategy in which small teams, each with students of different levels of ability, use a variety of learning activities to improve their understanding of a subject,” Education Consumer Guide.
This pedagogy has been used successfully at Texas A&M and many other top universities. See also
University of Minnesota’s Cooperative Learning Center.
Promoting yet another alternative to distance education, in an address at the meetings of the American Association of University Professors, Allen Martin, Past President of Texas Association of College Teachers, suggested that rather than using technology to implement distance education, a wiser investment would be “smart classrooms” that use technology to enhance physical classrooms:
... the really smart classrooms also have multiple projectors for multimedia presentations and multiple presentations at the same time (not all students have to be on the same page). A cacophony? No, because individual headphones can allow the students all sorts of flexibility in the parts of the course that they are tuning in to. Furthermore with each student having a networked computer in the class (actually the PCS are individualized but stored on racks in specially designed closets), they can focus individually that way, too. For science classes and other classes a perfect 3-D projection can allow detailed views of molecules (yes, the 3-D glasses are provided, and the quality is a match for 3-D Imax theaters) or whatever presentation would benefit from 3-D, GIS for example, or as close as we get to seeing a four-way ANOVA. Students can listen to the professor and other students at the volume that they need, even students with severe hearing problems, all from a little box high on a wall. Students can ask professors questions, basically by an intranet e-mail, without interrupting the flow of the presentation. The professor can see the student (and the student's picture) to be able from the first day of class to know to whom to direct the answer and see if the student is satisfied with the reply. The methods and applications are without end and the experience can be learning at the apex of human abilities. (Allen Martin, June, 2002)
Using these technologies to enhance traditional instruction will create competition with distance education for limited financial resources. As demonstrated by prominent universities abandoning the enterprise, distance education is simply not worth the expenditure. In contrast, adding technology to the traditional classroom will produce a more favorable cost-benefit ratio.
Finally, faculty must work to educate the public and legislators of the dangers of a method of content delivery that threatens to stifle freedom of inquiry and expression, cornerstones of our economy and our democratic society.
Conclusion
Higher education is in grave danger of going the way of health care, where profit is the primary motive. Distance education is a symptom of this corporatization.
Improving on a model that has evolved over the centuries, the United States fashioned a system of higher education that is the envy of the world. It produced the scholars and researchers that developed the world’s first modern democracy, went to the moon, mapped the human genome, and created the Internet (with apologies to Al Gore). In contrast to centuries of development, distance education has evolved only a few years. At best, distance education might prove to be a valuable supplement to our present educational system, providing better access for remote students. At worst, our system of higher education could be destroyed by corporate promotion of distance education, a method of content delivery that has not been shown to be effective, that isolates students emotionally and intellectually, that has not been proven to significantly increase the access that proponents claim, that has not proven to be economically feasible but must be subsidized, that encourages the undermining of faculty intellectual property rights as in the case of the Texas A&M System, and that entails the reassignment of teaching responsibilities to non-academic personnel. To prevent the corporate foisting of distance education on academia and the public, faculty members and the public must unite in reasoned but vocal opposition and promote educationally sound alternatives such as service learning, cooperative learning, and smart classrooms.
Personal Point of View
Lest the reader conclude that I am techno-phobic (poor guy) or anti-corporate (gasp!), I will point out that I have programmed fluently in three computer languages and that my retirement income is tied to how well corporations fare generally. My belief is simply that many corporate ideas have no business being in education. And so I recommend to you the blueberry story that appeared in Education Week.
It’s well worth the read!
Executive Director’s Report
by Chuck Hempstead
New TACT Board Underway!
When TACT Vice President Elizabeth Lewandowski recently called to tell me that TACT Member and Midwestern State University President Jesse Rogers sang the praises of TACT during his annual “State of the University” address, I emailed him my appreciation. His response was noteworthy.
“Chuck, thank you for taking the time to write me this note,” President Rogers began. “I believe in TACT. Texas faculty need every advocate they can find. The TACT organization is professional and effective. By the way, no one asked me to promote TACT. It came naturally. Keep up the good work. Count on my support and MSU’s support. See you in Austin….Jesse.”
It is clear why President Rogers was asked to chair the Coordinating Board’s Formula Funding Advisory Committee – he is positive, outspoken and an effective leader for Texas higher education and the professors who serve it.
TACT’s new board is exhibiting equal enthusiasm. Installed in June, President James M. Puckett and his supporting cast hit the ground running. In beginning the transition, a motion of commendation and rousing applause expressed appreciation for the diligent work over the past two years by Larry King, the truck driving president. Dr. King will be more formally feted during the October 24-25 Fall Leadership Conference in Austin.
With the formalities concluded, a roll-up-your-sleeves work session yielded the following policies:
1. Every new member and renewing member between June and November 1 who subscribes to the Educators’ Professional Liability Insurance receives his summer/fall membership months free.
2. The successful experiment of Spring Regional Conferences in 2002 will be replicated in 2004.
3. A committee was appointed to consider endorsing minimum statewide criteria for the Optional Retirement Program.
4. The successful, and money saving, movement toward the TACT eBulletin will be continued and expanded to include the Annual ORP/TDA Study.
5. TACT Legislators of the Year, to be honored at the Fall conference, were named: Senator Florence Shapiro and Representative Fred Brown.
6. The TACT membership and renewal applications will now permit an authorization to continue charging dues annually to the members’ credit card until a notice of resignation is submitted.
7. Each region was challenged to recruit 25 new members during the Fall Membership Drive.
These are but a few of the initiatives setting the stage to take TACT to the next level. Please join us in Austin in late October to have your opinions count for “THE Association for Texas University Professionals.”
Elsewhere in this issue you’ll see my “objective” analysis of TACT’s wins and losses during the recent legislative session, but maybe this is the place for my subjective review. It is the 12th time I have written a report of a Regular Texas Legislative Session.
Having spent a large chunk of my first five months of 2003 at the Capitol, and now with some time away and hindsight, my emotions are mixed. TACT conducted a full-court press. Many TACT members spent their time and money in support of your profession, especially Larry King, Jim Puckett and Faye Thames.
Second, passing a bill, as we did with Representative Fred Brown’s HB 264 permitting greater employer contributions to the Optional Retirement Program, takes not dozens of person hours, but hundreds. This is by design or we’d have more laws than the too many we have already.
Third, and ask California, the outcomes could have been much worse, and were for many other advocacy groups, including those representing other state employees. That said, only the elected officials in charge of steering the budget deliberations can even pretend that the product was a success.
Fourth, TACT was better received in legislators’ offices than ever before, even when they couldn’t promise to fix our fiscal concerns. This is due not to hundreds, but thousands of person hours expended by TACT members and employees over the years. Remember, democracy is effective, not efficient, and advocacy is expensive.
I’ll conclude before redundancy threatens. Thanks to you who are the players at home and in Austin. We’ll do it again and we’ll do it well.
THE “HIGHER ONE” AND THE BEARKAT ONE CARD:
OR
WHO’S IN YOUR WALLET?
By Frank Fair from Sam Houston State University
The mascot of Sam Houston State University is the Bearkat—spelled with a ‘k’ so as not to be confused with the University of Cincinnati’s “Bearcat.” Before the start of the fall 2003 semester all of us Bearkats, that’s more than 14,000 faculty, staff, and students, were informed that we were required to get new university ID cards. At the time this was first announced, many of us faculty members shrugged our shoulders and thought that we probably did need to update the old photo on our ID cards. Besides we had heard reports that the university was going to move from keys to a card entry system in many buildings for the sake of enhanced security, and this seemed like a way to begin implementing that step.
Little did we realize that what we were actually involved in was another episode of what might be called the “privatization of public education.” But during the summer, it began to dawn on us that there was more to this situation than we first thought. For one thing, the new BearkatOne card, in addition to serving as the official university ID card for checking out library books and getting a parking sticker, was also going to be a bank debit card. The Horizon Capital Bank, operating as the “Higher One,” is the issuing organization, and each of us had to go online to “activate” our BearkatOne card. When we did this, many of us were a bit unnerved to find that we had to enter a portion of our social security number, our address, and other personal information, and then scroll through a number of confusing steps in which we were urged to adopt the “university recommended option,” and that was, of course, to activate the card as a debit card.
As this new awareness began to circulate, a number of us became concerned about privacy protection for the information we were being required to provide to this outside financial organization in order to have a university ID card, something we need simply to do our jobs as faculty staff and students. Here is a sample from an email exchange:
I have no interest in entering into any type of commercial relationship with this private organization nor do I want to provide them with any personal information. Their privacy policy is less than reassuring--they will provide our information to anyone to whom they are legally permitted (see below).
Privacy Policy
Higher One collects nonpublic personal information about you from the following sources:
* Information we receive from the University;
* Information we receive from your transactions with us ,our affiliates, or others on or off-line;
* Information we collect through Internet “cookies”;
* Information we receive from a consumer-reporting agency.
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.
Now while the stated privacy policy was “less than reassuring,” we received further information from another email forwarded by a member of our faculty senate who had inquired about just what information was being collected by “Higher One.” Here is her report of what she was told:
--The information provided to the company was ONLY the last 4 digits of the SS# for verification purposes. The entire number was not provided to the Higher One banking institution. Other info that was provided included name, address (for mailing card), phone number, and birthday. No other info was provided. The info on the magnetic strip is only your name and SHSU ID # which is located next to your name at the bottom of the card.
--The company will not have your SS# unless you give it to them when you activate other features of the card. If you elect NOT to activate other features, the directions are to put 9 ones in place of the SS#
--The Higher One company does not have access to ANY other info from SHSU, and they cannot access any info from campus other than what might be on your home-page.
--The back of the form to which your card was originally attached indicates that if you do not want the card, you can cut it in half and contact the card office for a temporary ID card. …. indicated that a temporary card will be similar to the current ID and would have a magnetic strip. However, she strongly suggests NOT cutting the card in half because it is the official SHSU ID card. Simply do not activate the One account portion.
--Eventually, the cards with the magnetic strips will replace our keys.
--The ONLY company that works with colleges and universities for this sort of ID card is Higher One. The first university to try it was U of H, the second was University of Wisconsin at Stout . SHSU is only the 3rd. Next will be PACE university in New York and University of Michigan.
--SHSU WILL participate in revenue sharing with Higher One and will receive a very small percentage of whatever fees are collected. While there are no fees for minimum balance, there would be other fees. For example, there would be a 50 cent fee for each debit transaction and SHSU would receive a very small percentage of that fee.
This reply reassured some of us, although not all, about the privacy issue. But the last paragraph of the reply gives food for further thought.
After decades of decline in state support for universities in Texas as a percentage of operating costs, the state’s current financial crisis has exacerbated this trend. The result is that state universities have to generate an increasingly higher percentage of their own funding by raising fees, raising tuition per semester credit hour, etc. In such a situation it is naturally a tempting option to seek hitherto untapped, novel sources of revenue.
As a comparison, one might look at what happened in cash-strapped public schools where campuses took sides in the “cola wars” by signing exclusive vending machine contracts with Pepsi or Coca Cola. The result is that many public schools now have a financial stake in their students consuming more and more of the empty calories that come in a soft drink can. Or again, one might recall the “Channel One” venture that delivered to advertisers the “eyeballs” of a captive audience of thousands of schoolchildren in return for a “free” news channel. Likewise, access to a “captive audience” of all of us Bearkats is being marketed by the university to the “Higher One.” This move is not being made out of concern for the immediate welfare of our students, staff, and faculty or with the intent to help us to do our jobs better. Instead, in order for us to have a piece of equipment necessary to do our jobs, the ID card, the university is willing to play the role of the tent show barker inviting us in to try the “recommended option” of establishing a bank account with the Higher One. All this in exchange for a cut of the profits.
The sky is not falling. On the scale of problems in education, this is far down the line. It is just one example of the kind of “creeping” change that is all too easy to justify as a matter of financial expediency in lean times. But, in the end, it is a change which threatens to fundamentally alter the relationship between the university and the members of what we are still pleased to call the university “family.” You may want to watch out for who’s in your wallet.
Efficiency or Effectiveness:
A Challenge to Colleges And Universities In Texas
By Jeremy Curtoys, Tarleton State University
My field of expertise lies in organization theory. Both as a teacher and before that as a manager I have had fifteen years of experience in the ways of organizations, public and private. That experience has taught me that nothing is more powerful than a word when it comes to deciding how an organization does or should function.
One word that has powerful connotations in our society is efficiency. An efficient organization is, at least in the minds of the public and legislators alike, a good organization. To be efficient is without equal in the hierarchy of values of an industrial society such as ours. But, our industrial conception of efficiency is very narrow. When the word efficiency is used in its narrow sense it means either getting the biggest possible return for a given expenditure of time, energy, or money, or, spending the least amount possible for a given rate of return. Such efficiency I will call mechanical efficiency, the efficiency of machines.
People, however, are not machines. Where people are concerned, especially those engaged in cooperative activity in complex organizations, we need to use a more comprehensive definition. The best that I have found was proposed nearly fifty years ago by Chester I. Barnard in his The Functions of the Executive. He argued that the meaning of “efficiency as applied to organization is the maintenance of an equilibrium of organization activities through the satisfaction of the motives of individuals sufficient to induce these activities." In other words, the efficient organization is one that provides for the satisfaction of individual motives rather than one which gets the most for the least.
If we take the example of Tarleton State University and apply Barnard’s definition we could say that Tarleton is efficient to the extent that her students and faculty (both are equally important contributors to the activity of the university) have their motives satisfied. Clearly the primary motive of the student is the attainment of a degree. The motive of the faculty, on the other hand, is to provide the best education they can. When the organization provides an environment in which these linked motives can be satisfied we can say that it is efficient.
What is even more troubling is that the legislature might easily seize on the narrowly defined concept of mechanical efficiency and apply it across the board to all institutions of higher education in Texas–the research oriented and the teaching oriented alike–thereby rendering them less efficient in organizational terms in the future than they are now.
How does one solve this conundrum? My suggestion is modest and, once again leans heavily on the authority of Chester Barnard. He observed that what many organizations refer to as efficiency is more properly called effectiveness. Effectiveness he defined as the “attainment of a desired end.” In other words, if a university uses her scarce resources wisely and produces well educated citizens in proportion to the numbers of applicants that enter her gates we can say the university was effective. We can say that the university met its goal of educating x number of students at y cost. Whether they performed this function efficiently is another matter.
My guess is that the legislature does not care if our institutions of higher learning are organizationally efficient. On the other hand they do care whether we are effective. Our challenge seems to be this. We must somehow persuade legislators and the public at large that it is more important for our institutions to be organizationally efficient than to be mechanically efficient, and that our effectiveness as providers of a service will, sooner or later, be adversely affected if the personal motives of all of us, faculty and students alike, remain unsatisfied.
Dr. Jeremy Curtoys is a Professor of Political Science at Tarleton State University and is the Vice President of Legislative Affairs on the TACT State Board.
B on Time:
The Law of Unintended Consequences
by Robert S. Nelsen, Professor at the University of Texas - Dallas
“…A no interest college loan program to provide students who maintain a B average and graduate within four years an incentive to pursue higher education in Texas”—sounds like a good idea, a really good idea, especially in a state where instead of tracking four and five year retention rates, we have decided to begin tracking “six year persistence rates.” The onus of responsibility has already increasingly been shifting from institutions to students; so, yes, let’s reward them if they if they finish “on time,” and especially if they graduate with a B or better average. In fact, let’s go all the way and “forgive” the loan.
One of the first bills introduced in the 78th legislative session and one of the last bills passed was Senator Judith Zaffirini’s S.B. 4—a high priority of Lt. Governor David Dewhurst. The bill authorizes the Texas Higher Education Coordinating Board to create a loan program for tuition and required fees for all graduating high school seniors from the 2002-2003 class who enter a college or university in 2003 and for all students who completed their associate degrees in 2002-2003 and who are enrolling in a four year university. The money to pay for the program is to come from designated tuition from those institutions that decide to raise their tuition as a result of the tuition deregulation bill and from gifts and grants from private sources (wishful thinking?).
The forgivable loans are based on average tuitions and fees across the state and will certainly afford many students an opportunity (one that they should be afforded) for higher education that they may not have been able to afford. However, here comes the first rub—anyone, no matter what their financial situation, may apply for and be awarded a B on Time forgivable loan. And the students do not even have to attend a public college or university—which brings us to the second rub. Students at private universities can receive B on Time forgivable loans, yet none of the tuition they pay will ever go to the Coordinating Board’s coffers. Go to Baylor, Trinity, SMU, and someone’s tuition from Texas A&M (an institution that immediately raised tuition) will—the Coordinating Board and the legislature hopes—pay to forgive the loan.
Ah, but here comes yet another rub. The graduate students at public Universities whose institutions have or will raise tuition will pay for students at private institutions who graduate in the requisite four years with the requisite B. Yes, graduate students will subsidize the program, even though they are not eligible for the program (it’s for undergraduate degrees and undergraduate certificate programs).
So ultimately who is paying for the program? The students who are attending institutions that decide to raise tuition. Clearly, this explains in part why the bill was not passed until the last moment, until the tuition deregulation bill had come to its full fruition—the B on Time Loan Program is a disincentive to those institutions considering raising tuition. A portion of the additional money charged to students (the matter is still controversial—is it to be part of the 20 percent set aside from designated tuition or is it to be on top of that 20 percent set aside from the increase?) will never enter the University’s own coffers but will go directly to the Coordinating Board’s vaults.
But finances are the merest of all rubs created by this bill. What is the number one complaint that undergraduate advisors receive from students each semester? Grades—unfair grading. Until now, grades have not necessarily had a direct financial impact on students. We are all familiar, of course, with the complaint that “a C in this will look bad on my transcript and I’ll never get a good job” or the more pitiable “if I don’t get an A in your course, I am going to lose my scholarship.” Well, now students will not only lose scholarships—they will lose an entire four years of tuition and fees. Very shortly, some of us will be hearing, “Your C cost me 40 grand” (the number will always be exaggerated).
Okay, let’s assume that grading goes with the territory—it’s our responsibility to let the chips fall where the chips fall. But think for a minute about the students. Which classes are they going to choose? The classes that have the reputation of being the easiest, of having the highest grades. And what professions will the students choose? Basket weaving. Why? Basket weaving equals 40 grand.
Of course, the example is a farce (basket weaving is not easy, and there is an exception in the bill for degrees such as engineering which may take longer than four years to complete). But there is a real potential for bad long-term choices by students and bad decision making by faculty. No one ever wants to “dumb down” a class, but with the threat of potential lawsuits for giving C’s and D’s, let alone flunking people, the possibility is there.
Senator Zaffirini and others are currently in New Mexico, but there is real promise that upon their return things can be rectified. There are moves to exempt graduate students from having to pay into these funds. There are also moves to exempt students at private institutions from the program. The intentions behind the original bill were undoubtedly praiseworthy—we need to provide incentives to students to attend universities and to graduate on time. Now it is TACT’s responsibility to uphold those intentions, yet improve the actual program so that it is subject to less abuse and so that faculty will be able to do their work without worrying about lawsuits over grades. In any case, it’s a very good thing that TACT offers a million dollar insurance policy to protect those who are carrying out their teaching and research duties.
The 78th Texas Legislature: A TACT Perspective
By Chuck Hempstead, Executive Director
NEW LEADERSHIP. During a statewide economic downturn, combined with a new, untested Republican legislative leadership, uncertainty was the theme as the Texas Legislature began its work in January. Little additional clarification was provided by the Governor when he submitted his initial budget document filled with nothing but zeros, promising that every spending line item would be scrutinized and no new taxes would be authorized.
SHAKY START. The leadership of the Texas Association of College Teachers had been preparing its legislative agenda for years, but quickly realized it would be a session of “playing defense.” Facing a projected $10 billion revenue deficit, elected leaders wrote a letter to all state agencies and institutions asking for specific cuts if their budgets were significantly reduced. After two successive biennia of double-digit funding increases to higher education, Fiscal Years 2004 and 2005 (beginning September 1, 2003) looked bleak.
NO NEW DOLLARS. By sine die in early June, participants’ nerves were frazzled either from the hard questions they had been asked or the strained answers they had received. By stretching some assumptions (particularly according to the Comptroller) a budget was adopted with a 1.4 percent all funds increase and 3.4 percent general revenue decrease. Higher education benefited from an additional $156.7 million in all funds (1 percent), including $144 million (1.1 percent) in general revenue (GR) and GR-Dedicated, plus almost $303 (9.3 percent) extra in “Other Funds.” Of course, these relatively flat changes statewide do not mean that individual institutions won’t see significant reductions (up to 7 percent) or increases.
ORP SUCCESS. TACT’s greatest success was the passage of House Bill 264 by Representative Fred Brown. It reversed past policy in that institutions are now permitted to supplement the state appropriation for the employer contribution to the Optional Retirement Program up to 8.5 percent of salary. It is unclear if institutions are able to afford the supplement at this time, but TACT leaders on campus will be promoting the opportunity this year and in the future. The often-discussed issue of permitting ORP participants to transfer into Teacher Retirement System was a nonstarter. The lost value in ORP accounts being unable to purchase sufficient credit in the TRS defined benefit system and the billions of dollars in losses to the retirement fund combined to make such a transfer actuarially impossible.
SALARY INCREASES THWARTED. TACT’s greatest disappointment was its faculty salary increase legislation. It would have created a schedule at each institution to increase average salaries to the average of its national peers within eight years. Last session the bill passed the House and couldn’t get through the Senate. This year, the House Bill didn’t even receive a hearing in the House and a Senate sponsor could not be identified.
TUITION AND SCHOLARSHIPS. The final primary issue for TACT was a balancing act. We realized that tuition would need to increase to better fund universities and additional faculty needed for growth, but we didn’t want to price middle class students out of an education. TACT supported the 20 percent of the tuition increase set-aside for additional scholarships and the increase in the TEXAS Grant scholarship program. A disappointing result of the deregulated tuition policy is that the Comptroller requested, was granted, and implemented a suspension of the Texas Tomorrow Fund until the governing board can better predict the actuarial cost of unknown tuition increases.
TASP UNDER ATTACK. For years, TACT has been the primary organization involved in the development, improvement and defense of the Texas Academic Skills Program (TASP). TACT has agreed with the founding premise that TASP provided students and taxpayers with a centralized, statewide minimum standard of education by which all students were judged. It provided an “early-warning system” to permit underprepared students to receive any needed developmental education before wasting their time in failed pursuits. This session, the TASP detractors in the legislature used as a rallying cry the untimely death of TASP opponent and House Higher Ed Committee Chair Irma Rangel, who said for years that TASP was a barrier, not step stool, for struggling students, particularly minority students. TACT (and others) stopped the House Bill in the Senate but the language was amended into the Coordinating Board’s Sunset Bill and became law. It has been replaced with a decentralized “Success Initiative,” which permits greater latitude for implementation at the campus level.
HEALTH INSURANCE. TACT attended the Employee Retirement System (ERS) Board of Trustees meeting prepared to testify that the reduced health insurance services and increased premiums would further place Texas in an uncompetitive faculty recruitment position and amount to a de facto compensation decrease to existing employees. The chairman announced that the ERS staff had designed the best plan they could with the significant appropriations reduction they had been promised. TACT stayed on the sidelines as did most other professional association representatives. TACT is working with a coalition of other organizations to recapture the cuts as soon as possible, and some institutions are using other funds to mitigate the increased premium costs to their employees.
BACCALAUREATE DEGREES AT COMMUNITY COLLEGES. TACT was the only professional association to testify against a Senate proposal creating a pilot program in select rural areas where community colleges may add academic courses to their existing technical programs and award Baccalaureate degrees, as is being done in other states. While the bill died in committee, it was added as an amendment to other legislation in the 11th hour and became law. TACT will monitor the pilot program to determine if quality assurance changes are needed.
TEXAS B-ON-TIME. Students who graduate in a timely manner with a GPA of 3.0 or better will have their loans forgiven. GPA’s between 2.5 and 3.0 will have their loan interest forgiven. While admirable in encouraging rapid graduation and good grades, this program may have unintended consequences. TACT has always emphasized educational quality, supported faculty rights in grading policies and opposed grade inflation. Faculty may feel additional pressures to deliver good grades. Keep your professional liability insurance policy up-to-date.
OUTSIDE COMPENSATION. TACT supported SJR 19 which would add college professors and retired college professors to a list of other state employees who may receive compensation for servicing in certain elected positions. By the time it emerged from the House, those public bodies for which faculty may be compensated had been amended down to water districts. Be sure to vote in favor of Proposition 21 on September 13 to amend the Texas Constitution to take care of one elected official’s one constituent.
SPECIAL SESSIONS. TACT is not involved in the congressional redistricting issue but will remain vigilant in finding opportunities to affect our issues, particularly during the special session on public school finance expected in the Spring.
INTERIM COMMITTEES. As always, a number of special committees were created to investigate various aspects of Texas higher education and set the agenda for the 79th Texas Legislature. TACT will monitor these activities, report developments, and steer policy for the benefit of faculty.
CONCLUSION. It was not a pleasant session for anyone involved, and the majority of the outcomes, particularly involving appropriations, were not kind to higher education or public employees. TACT can only hope that the hard work of its volunteers prevented further cuts, and that sometimes after adversity, a new mobilization and resolve leads to better future results.
Call for Participants!
“Texas Higher Education: Efficiency versus Effectiveness”
Fall Leadership Conference
Four Points Hotel
Austin, TX
October 24-25, 2003
The Texas Association of College Teachers invites papers, discussion panels, and workshops on all aspects of the professional activities of university faculty members. Papers, panels, presentations, and workshops related to the conference theme, “Texas Higher Education: Efficiency versus Effectiveness,” are encouraged. TACT especially solicits completed papers, panel proposals, and workshops related to the following areas: academic freedom, legislative issues effecting higher education, shared governance, pedagogy, the use of technology in the class room, distance education, creative teaching methodologies, research on effective teaching, tenure, post tenure review, the place of service in the profession, the importance of research in the profession, faculty pay, faculty benefits, publishing research, and the college professor as a member of the community.
Papers should include a detachable cover page with the title, author’s name, affiliation, address, phone/fax number, e-mail address, all audio-visual requests, and a 50 to 75 word abstract. Papers authored solely by graduate students should be marked “student” in the upper right hand corner of the removable title page. Papers must be typed, double-spaced, and use 12 pt. font.
Panel and workshop proposals should include a detachable cover page with the panel/workshop title, complete identification of all participants (name, affiliation, address, phone/fax number and e-mail address of each participant). The remainder of the proposal should include a rationale for the panel/workshop, a 50 to 75-word abstract of each paper or presenter’s topic, and all audio-visual requests.
Audio-visual equipment will be limited to VCR/monitor, overhead projector, and slide projector only. Other equipment must be supplied by presenters.
Three copies of each paper or panel and workshop proposal must be received no later than October 3, 2003. Please send papers and proposals to:
Larry J. King, PH.D.
Department of Communication
Stephen F. Austin State University
P.O. Box 13048
Nacogdoches, TX 75962
lking@sfasu.edu
Letter from Charles L. Dunlap
Teacher Retirement System of Texas
1000 Red River Street
Austin, TX 78701-2698
Executive Director
Charles L. Dunlap
August 12, 2003
Mr. Chuck Hempstead, Executive Director
Texas Association of College Teachers
9513 Burnet Road, Suite 206
Austin, TX 78758-5272
Dear Chuck:
Thank you for your support during my tenure as executive director and for your constant attention to the affairs of TRS and its service to members. Our staff and I have benefited by your guidance and we value it highly.
Your role is critical to the interest of college teachers and it has been a pleasure to work with you since I have been here. Ronnie and Pattie look forward to continuing the productive relationship with you and the Texas Association of College Teachers.
Thank you for all that you do for higher education and for your friendship over these past years.
Sincerely,
Charles
Thank you Government Relations Fund Contributors!
Larry King
Jim Puckett
Petros Hadjicostas
Ralph Ramsey
Chuck Hempstead
Kathy Smith
Stephanie Yearwood
Mary Alice Baker
Bruce Drury
Mary Starz
Carolyn Crawford
Linda Dugger
John Bordie
David Castle
Johnathan Coopersmith
Claude Gibson
National Evaluation Systems
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Jeremy Curtoys
John Dowd
Yvonne Matthews
Seab Smith
Jennie Godkin
Lynn Godkin
Joseph Warndof
Faye Thames
Clarke Garnsey
Don Hellriegel
George Roberts
Barbara Presnall
Howell Lynch
F.H. McDowell
William Meriwether
Paul Reed
Solomon Schneider
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The TACT Government Relations Fund is a result of optional contributions made by those committed to TACT's heightened public affairs program. It is not used for candidate contributions but is used for activities that will increase the awareness of TACT among influencers of public policy. Your contribution of $29, $59 or $99 will assist in TACT's legislative efforts to improve Texas higher education. All expenditures are approved in advance by TACT's President, President-elect and Legislative Committee Chair.
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